FAQ




Can I get a revision for a book that you guys wrote for me?

Yes. Please note that we do one revision per book. As such, please ensure to provide as much detail as possible to enable us make the necessary edits to your satisfaction. Don't just say you don't like the book or it sounds off; be specific on what you want changed.

Do you write fiction books?

Unfortunately no; we only do non-fiction books since evaluating quality is usually more objective.

Do you add content to an existing book?

Yes. We charge the same rate as doing a brand new book so simply place an order for the number of words you want us to add to your book and then describe what you want us to do.

Do you improve already written books?

Yes. We will write everything again; if you feel a book is really off, your readers will probably feel the same thing so it is best to have it redone. You will be amazed by what we have to offer.

Will you proofread all the work and format it for kindle?

Yes. We proofread and format all work to ensure it is ready for publishing.

Do I own the copyrights to the content that you've delivered?

Yes. We are ghostwriters and all work we do is on ghostwriting basis. We do not retain any rights to the content that we deliver to you. As such, you are free to use it as you please. You can check our Terms of Services for more details.

Do you have writers who can do technical books on niches like programming and the likes?

Yes. But the number of writers who can do books on these niches is limited. As such, some books might take a little longer than our normal delivery times- they could take one more week to deliver.

Do you have writers who can write books in other languages besides English?

Unfortunately, all our writers speak English language. As such, we might not be able to do books/articles on the language niche because we cannot guarantee quality.

Why has my project not been delivered?

There could be several reasons for this. It is best to get in touch with us to confirm why. However, the most common reason is that we are behind schedule in delivering work by a few days. Before you send us a follow up, check whether we may already have delivered the project but you missed the notification email about the delivery. You can do that by clicking on the Delivered Projects tab.

Why are you not replying to my emails?

We strive to reply to all emails within 24 hours (Monday-Saturday).We strive to reply to all emails within 24 hours (Monday-Saturday). We can assure you that we reply to all emails. As such, before you send a follow up, please check your spam folder to confirm whether our email landed in the spam folder. If you still don't find anything, check the specific project that you are following up on (within the Ongoing Projects tab)- you may find a response there. It could also be Sunday in our time zone (GMT +3)-when we are closed.

I have orders showing on my dashboard (Ongoing Projects tab) that I did not pay for. How do I cancel these?

The image below has the instructions on how to remove the order from your ongoing orders list.

Do you write books/articles in other languages?

Unfortunately no. All our writers and editors are English speakers. Therefore, we cannot guarantee the quality of work done in another language.

Why am I getting an error while using the website?

Please report it to us. We will fix it immediately.

I need my project edited. How do I send the file with my comments to you?

Please attach the document with comments in the comments section for the specific project.

Can I have the writer handling my project to sign the ghostwriter agreement?

We are a ghostwriting business that hires writers. We have terms that our writers have to adhere to. Moreover, we usually do not share details about the writers to clients. By placing orders with us, you are essentially giving work to the business, not the writer. It is the responsibility of the business to deliver work in accordance to the terms of service. The business will assign work to writers based on writing skills and availability/workload.

How do I activate my account after registering with user name and password?

Check your email please. You should receive an email with a link to verify your email. If you have not received any email, notify us; we will activate the account for you.

When you rewrite the books and articles, would it pass plagiarism tests?

Yes. All the work that we deliver is checked for plagiarism before delivery.

Which payment methods do you accept?

We use two main payment processors to accept payments at different times of any given month. 1: PayPal- The recipient for the payment is Antony Mwau2: Direct Pay Online- This merchant account provider accepts PayPal and Credit Card payments for us.*We can accept payments through Payoneer on request.

How do I add a comment or special instructions to my project?

To add a comment, login to your account and go to the specific project title that you want to add a comment. On the right hand side, you will see a blank space with a comment label at the bottom. Insert your comment(s) in the blank space then click comment.

Do you include illustrations in the books?

Yes. We do that when something needs more than words to explain it well.

I cannot login to my account even after resetting my password. What is wrong?

Please note that the username is case sensitive. If you are getting a user does not exists message, please confirm whether you are keying it correctly.

How much time do I have to request a revision if I am not happy with the work delivered?

You are free to request free revisions within 1 month of the project being delivered.

How long does a 6000 word book take to produce?

We deliver up to 10,000 words within 2 weeks.